Privacy Policy

  • Scope
  • Definitions
  • Our Contact Details
  • Type of Personal Data we Collect
  • Your Data Protection Rights
  • Cookies
  • Lodging a Complaint
  • Changes to our Privacy Notice

Scope

Traach SA (“We”, “Us”, “Our”), currently being incorporated in Canton Vaud, Switzerland, respects your privacy and is committed to protecting your personal data. This privacy notice applies to the processing of your personal data when you visit our website at traa.ch, when you contact us by email, post, or telephone, when we subsequently provide services to you, or when you are providing services to us.

Definitions

“Data Protection Laws” refers to applicable laws and regulatory requirements relating to the processing, privacy, and use of personal data and the protection of individuals, including but not limited to:

(i) Regulation (EU) 2016/679 (“GDPR”),

(ii) Regulation (EU) 2016/679 (“GDPR”) as incorporated into UK domestic law by the European Union (Withdrawal Agreement) Act 2020 and amended by The Data Protection, Privacy and Electronic Communications (Amendments etc.) (EU Exit) Regulations 2020 (collectively, the “UK GDPR”),

(iii) any legislation enacted in the country of establishment of the data controller regarding the protection of personal data or any corresponding or equivalent national laws or regulations, all as amended, updated, or replaced from time to time.

Our Contact Details

Traach SA

Email: contact@traa.ch

Type of Personal Data we Collect

The personal data we collect may include:

  • Contact details: your name, job title, address, email address, and phone number
  • Information relevant to your inquiry
  • Details related to special offers and surveys

Your Data Protection Rights

Under Data Protection Laws, you have the following rights:

  • Right of access: You have the right to request copies of your personal information.
  • Right to rectification: You have the right to ask us to correct personal information you believe is inaccurate, and to complete information you think is incomplete.
  • Right to erasure: You have the right to request the deletion of your personal information in certain circumstances, such as when it is no longer needed for the original purpose or has been processed unlawfully.
  • Right to restrict processing: You have the right to request that we limit the processing of your personal data in certain situations, such as when the data is no longer needed but you want us to retain it for legal claims.
  • Right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.
  • Right to data portability: You have the right to request that we transfer your personal information to another organization, or to you, in certain circumstances.

You can exercise your rights at any time by emailing us at contact@traa.ch. Please note that there are certain circumstances when a request may be refused, such as when it is manifestly unfounded or excessive, for example:

  • The individual clearly has no intention to exercise their right of access.
  • The request is malicious in intent and is being used to harass the organization with no real purpose other than to cause disruption.
  • The request is clearly or obviously unreasonable; it should be proportionate when balanced with the burden or costs involved in dealing with the request.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Cookies

We do not use cookies on our website. We do not track, store, or collect any data through cookies, ensuring your privacy and browsing experience remain secure and uninterrupted.

Lodging a Complaint

If you are dissatisfied with our actions and wish to make a complaint, please send your written complaint to contact@traa.ch.

You also have the right to lodge a complaint with your local Supervisory Authority (“SA”) if you are unhappy with how we have used your data. You can find a list of EU SAs maintained by the European Data Protection Board (EDPB) here.

Changes to our Privacy Notice

Any updates or changes to our Privacy Notice & Cookie Policy will be posted on this page and, when necessary, communicated to you via email. We encourage you to check this page regularly for any updates or changes.